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How CendanBridge works

The whole process, from the link you paste to the parcel at your door, with nothing hidden in between.

  1. Paste the link, or share it from your phone

    You copy the address of the product page, whichever shop it is, and paste it into the search bar. Install CendanBridge on an Android phone and you do not even need that: in the shop app or your browser, tap Share and pick us, and the link arrives already filled in. On iPhone that share sheet does not accept web apps, so there it is copy and paste. We read that page and pull out the name, the price, the currency it's listed in and the available variants such as size or colour. If the shop lists in another currency we convert to euros using European Central Bank reference rates and show the original amount next to it so you can check it yourself.

    CendanBridge shop screen with the link pasted and the product read: price and sizes
  2. Get the quote and check it

    The cart shows you an estimate. When you send it to us, we check each shop by hand and email you the quote, with four lines and no others: the product price, the shop's exact shipping, our fee and VAT, which is charged on the fee only. You pay nothing until you accept it.

    Quote screen: product, shipping, service fee, VAT and total
  3. Pay in crypto

    The amount is fixed in euros and, on your order's payment page, we give you the address and the exact amount in the coin and network you choose. Send exactly that amount. Once the network confirms the transaction, the order moves into processing.

    Payment screen: exact amount in EURC, Base network and address
  4. We buy it and ship it to you

    We place the order at the original shop and have the product sent to the address you gave us. From your account you follow the status at all times, with payment references and shipping details. If something goes wrong upstream — out of stock, a delay — we write to you; you don't have to chase us.

    Order progress in your account: registered, paid, purchased and shipped

The cases that aren't the straight line

When the shop ships from outside the EU

We buy it for you too. If the parcel leaves from outside the European Union — the United Kingdom, Switzerland, the United States, China — on delivery the carrier will charge you import VAT and customs: you pay them directly to the carrier, and they are not part of our quote. We tell you when you order and in the quote, and when we do not know where a shop ships from, we check first.

When you are better off buying it yourself

For some items you do not need to order through us: we send you to the shop to buy with your own account. You will see it clearly marked beforehand, and we charge you nothing.

When you want to send it back

You ask the shop that sold it, using the receipt we gave you. Once they accept, the money reaches us and we send it to you in the coin you paid with, to your account on an exchange. Check the address carefully: a blockchain transfer to the wrong address is not recoverable.

When the product arrives faulty

The claim goes to the shop that sold it, using the receipt we handed you. If you need the order number or the purchase details, they are in your account.

Ready when you are

Paste a link to what you want, or tell us what you are looking for, and get the quote before deciding. Nothing is committed until you accept it and pay.

Tell us what you want